RETURN & EXCHANGE POLICY

- Items must be unused and kept in original packaging
- Valid order proof and defect photographic evidence are required
- Products showing signs of wear, modification or damage caused by the user are not eligible for return

Approved requests may be processed as either a refund or an exchange, subject to stock availability and our discretion.

1. Email info@seamergonails.com to submit your return application. Please provide related photos if applicable.
2. We will send official return instructions upon our review
3. Securely repack items inside their original packaging
4. Send the parcel to our designated return address provided by our team

We will inspect returned items once they arrive and inform you of our outcome.

If your return is approved, we will process your refund within 5 business days after receiving and inspecting the returned goods. The actual time for funds to show in your account depends on your payment processor, which typically takes 3–10 business days. All refunds are subject to final inspection and our sole discretion.
Sizing errors, style dissatisfaction, and ordering mistakes are considered personal reasons. A 10% restocking fee will be applied for returns due to personal reasons. No restocking fee will be charged for returns caused by manufacturing defects.

Customers are responsible for return shipping costs unless the issue is confirmed to be a manufacturing error on our part. All returns require prior written approval via email. We will not process any returned packages sent without authorization.