Privacy Policy

This Privacy Policy explains how Seamergo Nails (“we”, “us”, or “our”) collects, uses, shares, and protects personal information of visitors and customers who access our website seamergonails.com (the “Site”) and purchase our handmade press-on nail products.

This policy also describes how your personal information may be used, how you can control your data, and your legal rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) for California residents.

By using our website and submitting personal information during browsing, checkout, or account creation, you agree to the data practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to business adjustments, platform requirements, legal updates, or changes to our data processing practices.

When we update this policy, we will revise the “Last Updated” date at the top of this page. Any changes will be posted on this page, and your continued use of the Site after the changes take effect constitutes your acceptance of the updated policy.

2. Personal Information We Collect

We collect information that you voluntarily submit to us, as well as certain technical data automatically collected during your visit to improve website functionality, process orders, and enhance customer experience.

Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details, including purchased press-on nail styles, sizes, quantities, and purchase history
  • Account information, if you register an account on our Site
  • Messages, photos, videos, and descriptions you provide through customer support, damage claims, return requests, or product reviews

Automatically Collected Technical Data

  • Device type
  • Operating system
  • Browser information
  • IP address
  • Time zone
  • General geographic location
  • Website browsing behavior
  • Clicked pages
  • Session duration
  • Searched content
  • Cookies, pixel tags, and similar tracking technologies used to improve site performance and marketing relevance

Information Received from Third Parties

We may receive limited user data from trusted third-party service providers, including Shopify, payment processors, shipping carriers, analytics tools, and advertising partners, for the purpose of order fulfillment, website operation, and store performance optimization.

3. How We Use Your Personal Information

We only use your personal information for legitimate business purposes related to operating our store, fulfilling orders, and providing customer support.These purposes include:

  • Processing, producing, packaging, and shipping your custom handmade press-on nail orders
  • Sending order confirmations, production updates, shipping tracking information, and delivery notifications
  • Responding to customer inquiries, product questions, size guidance, damage claims, return requests, and exchange requests
  • Providing after-sales customer support
  • Preventing fraudulent transactions, unauthorized access, and malicious activities
  • Optimizing website design, product display, checkout experience, and user shopping experience
  • Sending optional promotional emails about new designs, discounts, restock updates, or nail care tips, if you have subscribed to our mailing list
  • Complying with legal obligations, tax requirements, and official regulatory requests

4. Payment Security and SSL Encryption

We take payment security seriously. Payment information transmitted through our checkout process is protected using SSL encryption to help ensure that your personal and payment data is transferred securely.

We do not store full credit card details on our servers. Payment processing is handled through secure third-party payment providers.

5. How We Share Your Information

Seamergo Nails does NOT sell your personal identifiable information, contact information, or customer records for profit.

We only share limited necessary data with trusted third-party service providers who assist us in operating our business and fulfilling your orders. These providers are required to protect your personal data in compliance with privacy laws and may not use your information for unauthorized purposes.

The categories of third parties we may share information with include:

  • Payment processors, to complete secure checkout transactions
  • Shipping carriers, to fulfill delivery and update tracking status
  • Analytics providers, to optimize website performance and user experience
  • Advertising partners, to display relevant press-on nail advertisements across social media and search platforms
  • Website operation and cloud service providers, to support store maintenance and data storage

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure basic website functionality, improve user experience, and support personalized advertising.

You may adjust your cookie preferences through your browser settings. Please note that disabling non-essential cookies may limit some personalized features and advertising experiences, but will not prevent you from browsing the website or placing an order.

7. User-Generated Content

If you submit product reviews, photos, videos, or comments on our Site, such content may be publicly visible.

We are not responsible for the misuse of public content voluntarily posted by users.

We will not republish your uploaded photos, customer images, or personal content for commercial advertising purposes unless you provide explicit written permission.

8. Third-Party Links

Our website may contain links to external third-party websites, such as social media platforms, payment pages, or informational resources.

We do not control the privacy policies or content of external sites. We encourage you to review the privacy policy of any third-party site you visit before providing personal information.

9. Children’s Privacy

Our press-on nail products and website content are intended for users aged 13 years and older. We do not knowingly collect personal information from children under 13.

If you believe we have collected personal information from a minor, please contact us immediately so we can arrange for secure deletion of that data.

10. Data Security and Data Retention

We adopt standard industry security measures to protect your personal data during storage and transmission, including SSL encryption, secure account authentication, and restricted access to personal information.

However, no online data transmission method can be guaranteed to be 100% secure.

We retain your personal information only for as long as necessary to fulfill orders, maintain business records, resolve disputes, comply with legal obligations, and improve customer support.

After the data is no longer needed for these purposes, we will securely delete or anonymize your personal information.

11. Your Privacy Rights

If you are a resident of California or other U.S. states with applicable privacy regulations, you may have the following rights:

  • Right to Access: You may request a copy of the personal data we store about you.
  • Right to Correction: You may request updates to inaccurate personal or order information.
  • Right to Deletion: You may request permanent deletion of your personal records, subject to legal retention requirements.
  • Right to Opt Out: You may opt out of targeted advertising data sharing.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or how we process your information, you may contact our support team at: info@seamergonails.com